Wellness-Driven General Manager—Lead, Grow & Inspire

PCRK Group; Mason (OH); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Base salary + commissions

Medical plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k package

Employee discount

Free massage/skincare services monthly

Job summary

PCRK Group- Massage Envy in Mason, OH is seeking a driven General Manager to lead our location. You will develop high-performing teams, drive performance metrics, and deliver an exceptional client experience in a busy wellness environment.

The role requires 3+ years of management experience and a passion for wellness, with opportunities for leadership training and career advancement in a people-first culture.

Qualifications

• 3+ years of management experience in spa/retail/hospitality.
• Passionate about wellness and creating a positive environment.
• Strong communication and ability to build cohesive teams.

Responsibilities

• Lead by example, championing Massage Envy’s core values in every interaction.
• Coach and mentor the team, enabling continuous growth.
• Drive sales, member growth, and service excellence to exceed goals.
• Create an exceptional client experience where guests feel seen and cared for.
• Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
• Foster a high-energy culture where team members feel valued.

Skills

Leadership

Team coaching

Operations management

Performance metrics

Communication

Job description

PCRK Group- Massage Envy in Mason, OH is seeking a driven General Manager to lead our location. You will develop high-performing teams, drive performance metrics, and deliver an exceptional client experience in a busy wellness environment.

The role requires 3+ years of management experience and a passion for wellness, with opportunities for leadership training and career advancement in a people-first culture.