Wellness Coordinator

The Joint Chiropractic; Town of Florida (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

The Joint Chiropractic in the Town of Florida is looking for a Wellness Coordinator who will serve as the first contact for patients, playing a vital role in creating a welcoming clinic environment. This position involves customer service, patient education, and administrative support.

The ideal candidate will assist with patient check-in and membership enrollment, answer inquiries, and facilitate a smooth patient flow while ensuring a clean and organized clinic. Experience in customer service is essential.

Qualifications

• Strong interpersonal skills to greet and assist patients effectively.
• Experience in customer service or administrative roles.
• Ability to educate patients on wellness plans.

Responsibilities

• Greet patients with professionalism, warmth, and enthusiasm.
• Assist patients with check-in, paperwork, and membership enrollment.
• Educate patients on the benefits of routine chiropractic care and available wellness plans.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Support chiropractors by ensuring smooth patient flow within the clinic.
• Maintain accurate records and handle point-of-sale transactions.
• Assist with community outreach and in-clinic marketing initiatives to increase patient engagement.
• Ensure the clinic environment is clean, organized, and compliant with operational standards.

Job description

The Wellness Coordinator serves as the first point of contact for patients and plays a vital role in creating a welcoming, professional, and efficient clinic environment. This role combines customer service, patient education, and administrative support to ensure patients receive an exceptional experience while promoting the benefits of ongoing chiropractic care.

Key Responsibilities:

• Greet patients with professionalism, warmth, and enthusiasm.
• Assist patients with check-in, paperwork, and membership enrollment.
• Educate patients on the benefits of routine chiropractic care and available wellness plans.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Support chiropractors by ensuring smooth patient flow within the clinic.
• Maintain accurate records and handle point-of-sale transactions.
• Assist with community outreach and in-clinic marketing initiatives to increase patient engagement.
• Ensure the clinic environment is clean, organized, and compliant with operational standards.