Front Desk Coordinator - The Joint Chiropractic (PACE Interests) - Plano

The Joint Chiropractic; Plano (TX); On-site; USD 31,200 - 42,000; Full time

Benefits offered by this job

Free chiropractic care

Health, dental, and vision insurance

Paid time off

401(k)

Flexible schedules

Bonus opportunities

Job summary

The Joint Chiropractic in Plano, TX is seeking a Wellness Coordinator who serves as the welcoming heart of the clinic. You will greet patients, listen with empathy, and gently guide care plans while balancing health goals with financial aspects.

Ideal candidates have a high school diploma and 2+ years in related fields, with a warm, professional communication style. This full-time, on-site role includes benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• 2+ years of work experience in office management, sales, wellness/health related field preferred.
• Strong, warm communication and professional demeanor.

Responsibilities

• Greet patients warmly and build trustful relationships.
• Listen actively and remember details to personalize care.
• Guide patients toward care plans that balance health and financial considerations.
• Manage phones, scheduling, and front desk tasks as part of a team.
• Support clinic operations and collaborate with doctors to grow clinic revenue.
• Help analyze clinic performance reports and suggest improvements.

Skills

Customer service

Communication

Empathy

Multi-tasking

Education

High School Diploma or equivalent

Job description

Wellness Coordinator – The Joint Chiropractic (PACE Interests)

Caring and Connection at the Heart of Wellness: Join us at The Joint Chiropractic on our mission to improve quality of life through routine and affordable chiropractic care.

At The Joint Chiropractic (PACE Interests), we believe that wellness begins with compassionate human connection. Our Wellness Coordinators are the welcoming heart of our clinics — helping every patient feel seen, supported, and valued on their path to better health.

We’re looking for relationship-driven, service-minded individuals who thrive on building trust, listening with empathy, and guiding patients toward care plans that truly make a difference.

Position Overview

As a Wellness Coordinator, you are the first and lasting impression of the clinic. Your role is not just about operations — it’s about deeply caring for people. From your first “hello” to your final follow‑up, you create a space of comfort, encouragement, and belonging.

This is an ideal role for someone who:

• Finds joy in getting to know and serve others
• Creates trusting relationships with people of diverse backgrounds, needs and personalities
• Relishes multi-tasking and achieving goals in a collaborative environment

Key Responsibilities

• Greet every patient with warmth, genuine interest, and a welcoming attitude
• Listen carefully to others, building relationships and remembering small details
• Gently guide patients toward care plans that serve both their health and financial well‑being
• Guide walk‑ins and other leads with empathy, not pressure
• Help patients feel known — by remembering names, stories, and what matters to them
• Support the chiropractor in creating a seamless, high‑trust experience
• Follow up with potential patients to continue caring conversations
• Maintain a peaceful, inviting environment where every patient feels at ease
• Manage phones, scheduling, and front desk tasks as part of a collaborative team
• Work with the clinic doctor(s) to grow the revenue of your specific clinic
• Collaborate with your clinic co‑workers to analyze clinic performance reports and implement ideas for improvement

Ideal Candidate

We’re looking for someone who:

• Has at least a high school diploma or equivalent
• Has 2 years or more work experience preferably in office management, sales, wellness/health related field
• Communicates warmly and professionally

Pay

Starting at $15/hour plus performance-based bonuses

Schedule

9:45 AM – 7:00 PM with a paid break (2:00–2:45 PM)

Full‑time, on‑site role

This is a full‑time, on‑site position.

Benefits

• Free chiropractic care
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Flexible schedules
• Bonus opportunities

Our Culture

At PACE Interests, we lead with heart. Our team thrives on trust, collaboration, and meaningful connection. We support each other, celebrate small victories, and put patient experience at the center of every decision.

We don’t just offer chiropractic care — we offer care, period.