Wellness Coordinator

Massage Envy; Noblesville (IN); Vor Ort; USD 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Healthcare for full-time employees

6% Matching 401(k)

Paid time off

Life Insurance

Short Term Disability

Employee Assistance Program

Flexible schedule

Training

A free massage, skincare, or stretch 1

40% off all products

Zusammenfassung

Massage Envy Hamilton Town Center is hiring to support customers on their wellness journey. The role emphasizes delivering friendly, personalized service, promoting the Massage Envy Wellness Program, and booking services while guiding homecare retail purchases.

You'll contribute to a positive client experience by greeting guests, answering calls and emails, and scheduling appointments. A background in retail or sales helps, and training is provided to deepen knowledge of massage and skincare

Qualifikationen

• Retail or sales experience preferred.
• Excellent math and computer skills and multitasking ability.
• Great people skills and ability to build guest relationships.
• Knowledge of massage and skincare services helpful.

Aufgaben

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on services and Wellness Program; book future services and retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, emails, questions.
• Grow and retain a client base through in-person and outreach.

Kenntnisse

Customer service

Sales experience

Math skills

Communication skills

Multitasking

Tools

POS system

Booking software

Email/phone handling

Jobbeschreibung

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Hamilton Town Center, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $13.00-$15.00/hour plus bonuses and commissions(Potential to earn $18.00+/hr. within the first year with commissions)
• Employer-paid healthcare for full-time employees (30 hours per week)
• 6% Matching 401(k)
• Paid time off for full-time employees after 1 full calendar year of employment
• FREE $25,00 Life Insurance for full-time employees
• FREE Short Term Disability for full-time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• 40% off all products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location