Wellness Concierge: Spa & Guest Experience Leader

Auberge Resorts Collection; Meadows of Dan (VA); On-site; USD 36,000 - 54,000; Full time

Job summary

The Lodge at Primland, part of Auberge Collection, is seeking a Wellness Coordinator to deliver exceptional spa, fitness and retail experiences for guests. You will greet guests, schedule treatments, process reservations and support retail merchandising while upholding high service standards.

Ideal candidates have hospitality or luxury retail experience, excellent communication skills, and the ability to thrive in a fast-paced team environment.

Qualifications

• Experience in hospitality or spa/wellness or luxury retail environments.
• Strong communication and guest service skills.
• Ability to work in a fast-paced team environment.

Responsibilities

• Greet guests and manage spa, fitness and retail interactions.
• Schedule treatments and assist with bookings and billing.
• Support merchandise display and product recommendations.
• Handle guest concerns with discretion and professionalism.

Skills

Customer service

Communication

Teamwork

Hospitality experience

Job description

The Lodge at Primland, part of Auberge Collection, is seeking a Wellness Coordinator to deliver exceptional spa, fitness and retail experiences for guests. You will greet guests, schedule treatments, process reservations and support retail merchandising while upholding high service standards.

Ideal candidates have hospitality or luxury retail experience, excellent communication skills, and the ability to thrive in a fast-paced team environment.