Wellness Concierge & Membership Sales Specialist

AMMA Development Group, LLC; Philadelphia (Philadelphia County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive salary plus bonuses

401K + Matching

Flexible Schedules

Paid Time Off

Casual Dress-code

Fun, wellness-focused work environment

Complimentary Restore Hyper Wellness  

Job summary

Restore Hyper Wellness is seeking a motivated Wellness Representative to join our Center City team. You will connect with clients, deliver personalized service experiences, and educate guests on therapies while driving membership sales and retail growth.

You’ll guide onboarding, manage inquiries, and support events and promotions in a fast-paced wellness studio. This role offers growth in a health-focused company committed to helping people feel their best.

Qualifications

• 1+ year in customer service is required.
• 1+ year in sales is required.
• Membership-based sales in health/wellness is preferred.
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).

Responsibilities

• Lead engaging studio tours highlighting service benefits.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, safety guidelines, and at-home care practices.
• Develop customized wellness plans supporting long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, waivers, and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions and events.
• Maintain high standards of cleanliness, safety, and hospitality.

Skills

Customer service

Sales

Communication

Multitasking

Team collaboration

Education

High School Diploma or equivalent

Tools

CRM software

POS system

Job description

Restore Hyper Wellness is seeking a motivated Wellness Representative to join our Center City team. You will connect with clients, deliver personalized service experiences, and educate guests on therapies while driving membership sales and retail growth.

You’ll guide onboarding, manage inquiries, and support events and promotions in a fast-paced wellness studio. This role offers growth in a health-focused company committed to helping people feel their best.