Wellness Membership Concierge - Uncapped Commission

Massage Envy; Rochester (MN); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Employee Discounts

Wellness Perks

Sales Bonuses

Career Growth Opportunities

Job summary

Massage Envy is seeking a Front Desk Associate to support, welcome clients, and drive memberships at our Rochester clinic. The role blends customer service with sales, managing check-ins, scheduling, and payments while promoting membership options to fit wellness goals.

You'll work in a fast-growing spa environment that values teamwork, reliability, and a friendly, professional demeanor. Flexible scheduling is offered for part-time or full-time shifts, with uncapped commission opportunities.

Qualifications

• Friendly, outgoing personality with a passion for sales and customer service
• Excellent communication and people skills
• Self-motivated and goal-oriented; thrives in a commission-based environment
• Strong attention to detail and ability to multitask
• Prior experience in a spa, fitness, or wellness setting is a plus (but not required)

Responsibilities

• Greet and check in clients with warmth and professionalism
• Clearly explain massage services, benefits, and membership options
• Drive membership sales by confidently recommending packages that fit each client’s wellness goals
• Manage client appointments, payments, and account details
• Support day-to-day clinic operations including cleanliness and organization
• Collaborate with massage therapists and team members to ensure a seamless client experience

Skills

Friendly personality

Communication skills

Self-motivated

Goal-oriented

Attention to detail

Multitasking

Sales experience

Job description

Massage Envy is seeking a Front Desk Associate to support, welcome clients, and drive memberships at our Rochester clinic. The role blends customer service with sales, managing check-ins, scheduling, and payments while promoting membership options to fit wellness goals.

You'll work in a fast-growing spa environment that values teamwork, reliability, and a friendly, professional demeanor. Flexible scheduling is offered for part-time or full-time shifts, with uncapped commission opportunities.