Wellness Concierge: Membership Sales & Guest Experience

Heights Wellness Retreat; McKinney (TX); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Employee discounts

Training & development

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Résumé du poste

Massage Heights in McKinney, TX is hiring for dynamic sales-oriented team members. You will drive membership and gift card sales while delivering exceptional guest service in a wellness-focused environment.

Responsibilities include promoting massage and skincare services, educating guests about offerings, and maintaining positive relationships with members and guests. Flexible part/full-time schedules and training support are provided to help you grow with the team.

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Responsabilités

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Connaissances

Exceptional guest service

Communication abilities

Sales experience

Proficient with computer software

Team player

Description du poste

Massage Heights in McKinney, TX is hiring for dynamic sales-oriented team members. You will drive membership and gift card sales while delivering exceptional guest service in a wellness-focused environment.

Responsibilities include promoting massage and skincare services, educating guests about offerings, and maintaining positive relationships with members and guests. Flexible part/full-time schedules and training support are provided to help you grow with the team.