Wellness Concierge — Greenwich

Sage + Sound; Greenwich (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly rates

Medical benefits (for full-time)

Paid Sick leave

Employee discount

Job summary

Sage + Sound in Greenwich, CT is hiring for health and wellness enthusiasts to deliver an exceptional guest experience. Whether you’re a skincare devotee or simply passionate about helping others feel and function better, join our team to guide customers on their wellness journey.

We offer part-time, full-time and lead/keyholder roles with a flexible schedule including evenings and weekends, plus competitive hourly rates, medical benefits for full-time staff, paid sick leave, and an employee

Qualifications

• Retail or hospitality experience a plus, but not required.
• Beauty / wellness experience a plus, but not required.
• Willingness to give and receive feedback on improving the store environment and customer service.

Responsibilities

• Participate in daily store meetings and product/online education to provide optimal customer service.
• Welcome guests into the store and provide an exceptional customer service experience from start to finish.
• Introduce guests to our products and services and make recommendations by following Sage + Sound Customer Service steps.
• Educate and inform guests of the benefits of using our products and services and provide demonstrations when necessary.
• Book service appointments and check guests in and out for service appointments and/or classes.
• Transact POS sales accurately and maintain reporting as necessary and assist/fellow Wellness Guides when needed.
• Work in back-of-house to receive inventory shipments and keep stock neat and organized.
• Support planning/execution of in-store special events.
• Participate in daily store operations and maintenance including light cleaning, trash, organizing stock.
• Lead the store in the absence of a Lead/AGM/GM to ensure customer service and store maintenance.
• Participate in learning and development activities.

Skills

Sales skills

Customer service

Communication

Emotional intelligence

Team player

Adaptability

Tools

Shopify

MindBody

Job description

Sage + Sound in Greenwich, CT is hiring for health and wellness enthusiasts to deliver an exceptional guest experience. Whether you’re a skincare devotee or simply passionate about helping others feel and function better, join our team to guide customers on their wellness journey.

We offer part-time, full-time and lead/keyholder roles with a flexible schedule including evenings and weekends, plus competitive hourly rates, medical benefits for full-time staff, paid sick leave, and an employee