Wellness Clinic Administrator: Lead a Caring Team

Massage Envy; Bossier City (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + bonuses

Medical, Vision and Dental plans

401(k) matching

Referral program

Employee Assistance Program

Flexible schedule

Training & development

25% off products

Job summary

Massage Envy is seeking a dynamic leader to run our Bossier location, ensuring a safe, welcoming space for members and guests. You will guide the sales and service teams, drive membership and retail growth, and uphold Massage Envy’s values of optimism, gratitude, excellence, consistency and empathy.

You will build a high-performing team, set clear expectations, train staff, and ensure compliance with local labor laws and licensing standards for therapists and estheticians as needed.

Qualifications

• Leads and inspires a team to deliver excellent member experiences.
• Manages daily location operations and ensures a clean, safe, therapeutic environment.
• Drives membership growth and promotes retail sales in collaboration with the franchisee.
• Builds and mentors a high-performing team with clear expectations and coaching.
• Maintains compliance with labor laws and licensing requirements for staff.

Responsibilities

• Lead daily operations to deliver an exceptional guest experience.
• Guide sales and customer service teams to resolve customer challenges.
• Drive membership growth and retail sales goals.
• Collaborate with franchisee to set performance targets and achieve them.
• Provide ongoing training and mentorship to staff and review performance.

Skills

Leadership

Sales skills

Customer service

Team building

Operations management

Job description

Massage Envy is seeking a dynamic leader to run our Bossier location, ensuring a safe, welcoming space for members and guests. You will guide the sales and service teams, drive membership and retail growth, and uphold Massage Envy’s values of optimism, gratitude, excellence, consistency and empathy.

You will build a high-performing team, set clear expectations, train staff, and ensure compliance with local labor laws and licensing standards for therapists and estheticians as needed.