Wellness Center Reception & Operations Coordinator

Palmer Home for Children; Hernando (MS); On-site; USD 19,000 - 30,000; Full time

Job summary

Palmer Home for Children is seeking an organized Wellness Center Administrative Assistant to support the Operations team. This role covers reception, Wellness Center coordination, and broader operational tasks, ensuring a welcoming campus environment and smooth daily functioning.

You will manage calendars, room reservations, visitor procedures, and vendor communications, while supporting budgeting, purchasing, and asset records.

Qualifications

• Associate degree in a related field preferred.
• Minimum two years of administrative, office coordination, operations support, or customer service experience required.
• Experience supporting facilities, operations, or project coordination preferred.

Responsibilities

• Serve as the first point of contact for visitors, donors, volunteers, vendors, and guests, providing a welcoming and professional experience.
• Answer and direct incoming phone calls promptly and courteously.
• Receive, sort, and distribute incoming mail and packages.
• Maintain an organized, welcoming, and professional reception area.
• Assist with campus tours and direct visitors to appropriate staff members.
• Coordinate visitor badges, deliveries, and building access procedures as assigned.
• Coordinate the Wellness Center calendar, room reservations, and facility scheduling for meetings, trainings, community events, and organizational gatherings.
• Assist in preparing meeting rooms and coordinating room setup requests with the facilities team.
• Ensure meeting spaces remain clean, organized, stocked, and operationally ready.
• Assist with event logistics and operational support for campus meetings and special events.
• Coordinate volunteers and service groups by communicating arrival information, preparing materials, and directing them to appropriate campus contacts.
• Provide administrative and project support to the Facilities & Wellness Center Manager and broader Operations team as priorities and needs arise.
• Monitor eSPACE work orders, ensuring requests are appropriately assigned, tracked, followed up on, and closed in a timely manner.
• Assist with vendor scheduling, service appointments, estimates, preventive maintenance activities, and recurring facility inspections.
• Maintain facility and vendor records, including contracts, warranties, manuals, service documentation, and other operational files.
• Prepare and maintain operational reports and assist with budget tracking, purchasing documentation, and invoice routing.
• Coordinate operational requests and communicate status updates to staff as appropriate.
• Assist with purchasing, receiving, inventory, and distribution of maintenance, office, and Wellness Center supplies and operational equipment.
• Maintain fleet administrative records, including maintenance schedules, registrations, inspections, and service appointments.
• Maintain accurate records related to operational assets and equipment.

Skills

Excellent organizational skills

Time management

Customer service

Written and verbal communication

Microsoft Office proficiency

eSPACE familiarity

Education

Associate degree in Business Administration

Associate degree in Office Administration

Tools

Microsoft Office Suite

eSPACE facility software

Job description

Palmer Home for Children is seeking an organized Wellness Center Administrative Assistant to support the Operations team. This role covers reception, Wellness Center coordination, and broader operational tasks, ensuring a welcoming campus environment and smooth daily functioning.

You will manage calendars, room reservations, visitor procedures, and vendor communications, while supporting budgeting, purchasing, and asset records.