Wellness & Member Experience Specialist

Hometown Health Center; Palmyra (ME); On-site; USD 37,000 - 50,000; Full time

Job summary

Hometown Health Center in Palmyra, ME is seeking a Wellness and Membership Experience Coordinator to enhance member experiences and support daily Wellness Center operations. You will conduct orientations, fitness assessments, and group classes while coordinating programming and maintaining a welcoming environment.

The role requires strong customer service, organization, and fitness knowledge, with opportunities to engage the community and promote health and wellness initiatives.

Qualifications

• High school diploma or equivalent required.
• CPR certification required or obtained within a specified timeframe after hire.
• Experience in customer service or wellness center preferred.

Responsibilities

• Greet members and manage front desk operations with a focus on service.
• Provide fitness orientations and wellness services including assessments.
• Lead group fitness classes and coordinate program delivery.
• Maintain cleanliness, safety, and professional environment.
• Support member onboarding, engagement, and community programs.
• Collaborate with Wellness Center staff to ensure high-quality service.

Skills

Customer service

Fitness knowledge

Communication

Education

High School Diploma or equivalent

Tools

CRM software

POS systems

Scheduling software

Job description

Hometown Health Center in Palmyra, ME is seeking a Wellness and Membership Experience Coordinator to enhance member experiences and support daily Wellness Center operations. You will conduct orientations, fitness assessments, and group classes while coordinating programming and maintaining a welcoming environment.

The role requires strong customer service, organization, and fitness knowledge, with opportunities to engage the community and promote health and wellness initiatives.