Wellness Center Monitor & Member Services Specialist

Community Memorial Health System; Ventura (CA); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Competitive Pay

Shift Differentials

In-House Registry Rates

403(b) Retirement Plan

Paid Time Off

Medical, Dental & Vision Insurance

Voluntary Benefits

EAP

Tuition Reimbursement

PSLF

Recognition Programs

Service Recognition Events

Discounts: Home/Retail/Travel

Hospital & Nurses Week celebrations

Job summary

Community Memorial Health System in Ventura, CA is seeking an Exercise Monitor to oversee the Wellness & Fitness Center and ensure a safe, member‑focused environment.

Responsibilities include answering calls, assisting with membership inquiries and scheduling, and collaborating with staff to deliver a best‑in‑class experience that drives member retention.

Competitive pay with benefits and opportunities to grow within a community hospital network are offered.

Qualifications

• Required: High School Diploma or equivalent (GED)
• Current Basic Life Support (BLS) Certification
• Three (3) months of customer service experience
• Preferred: Basic computer skills
• Six (6) months customer service experience in health club, retail hospitality, or other service industry

Responsibilities

• Monitor the Wellness & Fitness Center to ensure a safe, supervised environment for members.
• Answer inbound calls, make outbound calls, assist with membership inquiries/sales, and schedule members for ancillary services.
• Collaborate with Wellness & Fitness Center staff to provide a best-in-class, member-centric experience that builds retention.

Skills

Customer service

Phone handling

Education

High School Diploma or equivalent

BLS Certification

Tools

Basic computer skills

Job description

Community Memorial Health System in Ventura, CA is seeking an Exercise Monitor to oversee the Wellness & Fitness Center and ensure a safe, member‑focused environment.

Responsibilities include answering calls, assisting with membership inquiries and scheduling, and collaborating with staff to deliver a best‑in‑class experience that drives member retention.

Competitive pay with benefits and opportunities to grow within a community hospital network are offered.