Monitor, Wellness Department - Part Time

Community College of Baltimore County; Essex (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Community College of Baltimore County is seeking support staff to assist at the Wellness Center across Catonsville, Dundalk, and Essex campuses. The role emphasizes friendly customer service, safety procedures, and basic health-related support for students and staff.

Ideal candidates will have a high school diploma or GED (associate's degree preferred), plus training in health assessment, personal training knowledge, first aid, and CPR certification. Must be 18+ and available on campus.

Qualifications

• Experience in customer service within a wellness or fitness setting preferred.
• Knowledge of basic health assessment techniques and client communication.
• First aid and CPR familiarity is beneficial but not required at hire.

Responsibilities

• Respond to all customer inquiries.
• Adhere to the Monitor Intervention Procedures to record negative issues with members.
• Seek assistance from management for customer service issues when required.
• Maintain operational and the efficiency of all equipment.
• Report any broken equipment to supervisor.
• Provide a high level of customer service.

Skills

Customer service

Health assessment skills

Personal training knowledge

Communication skills

Education

High School Diploma or GED

Associate's Degree (preferred)

Job description

The purpose of this class is to provide assistance and coverage in the Wellness Center.

High School Diploma or GED, Associate's Degree with personal training and health assessment skills preferred.

Must be at least 18 years of age

First Aid Certification

Valid Red Cross CPR Certification

Blood borne Pathogen training.

Positions are located on the Catonsville, Dundalk, and Essex campuses

1. 1. Respond to all customer inquiries.
2. 2. Adhere to the Monitor Intervention Procedures to record negative issues with members.
3. 3. Seek assistance from management for customer service issues when required.
4. 4. Maintain operational and the efficiency of all equipment.
5. 5. Report any broken equipment to supervisor.
6. 6. Provide a high level of customer service.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.