Wellness Center Manager: Lead People & Programs

RPMGlobal; Rancho Mirage (CA); On-site; USD 50,000 - 51,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision coverage

401(k) plan

Life Insurance

Disability coverage

Paid time off

Wellness rewards

Free gym memberships

Job summary

Plus One, an Optum company, seeks a Fitness Center Manager to oversee operations at a Rancho Mirage, CA fitness facility. You will manage staff, budgets, programming, and marketing, while acting as liaison between the client and Plus One.

You’ll lead hiring, coaching and development, ensure excellent member service, and report regularly to leadership. This role emphasizes engagement, retention and policy adherence.

Qualifications

• Bachelor's degree and 2–3 years of management experience.
• Ability to hire, coach, train and develop team members.
• Knowledge of budgeting, forecasting and strategic business planning.
• CPR/AED and First Aid certifications.
• Proficient in Microsoft Office and payroll systems.

Responsibilities

• Provide leadership to set the tone and personality of the site by making it a motivating and engaging place to work.
• Implement product capabilities, programs and marketing for member engagement.
• Take responsibility for primary human capital responsibilities, such as hiring, coaching, motivating, scheduling, training, developing, evaluating, assigning projects and workload to and, when necessary, terminating team members.
• Respond to members’ feedback and concerns in a timely and professional manner while providing excellent customer service.
• Provide recurring reports to your direct leadership.
• Ensure that your team is providing gold-standard customer service and programming.
• Encourage professional development for your team and enhance retention.
• Implement and follow policies and procedures.

Skills

Leadership

Hiring & coaching

Multi-tasking

Customer service

Problem solving

Time management

CPR/AED

First Aid

MS Office

Payroll systems

Education

Bachelor’s degree

2-3 years management experience

Tools

Microsoft Office

Payroll systems

Budgeting software

Job description

Plus One, an Optum company, seeks a Fitness Center Manager to oversee operations at a Rancho Mirage, CA fitness facility. You will manage staff, budgets, programming, and marketing, while acting as liaison between the client and Plus One.

You’ll lead hiring, coaching and development, ensure excellent member service, and report regularly to leadership. This role emphasizes engagement, retention and policy adherence.