Wellness Center Manager

YMCA of the USA; Summit (NJ); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Subsidized health insurance

Life insurance

Paid vacation and holidays

Free family membership

Program discounts

Professional development

12% retirement contribution

PSLF eligibility

Résumé du poste

Summit Area YMCA seeks an experienced Wellness Center Manager to oversee daily operations at the Summit and Berkeley Heights branches. You will lead staff, coach on safety, and ensure clean, welcoming workout areas while engaging with members on the wellness floor.

With a focus on service excellence, you will coordinate scheduling, maintenance, and programming, aligning with YMCA values. This full-time role requires strong leadership and hands-on floor presence.

Qualifications

• Minimum of two years experience in a fitness/wellness center.
• Experience supervising, scheduling, or training staff preferred.
• Current CPR/AED certification.

Responsabilités

• Manage daily Wellness Center operations at both Summit and Berkeley Heights branches.
• Spend at least 50% of time on the wellness floor engaging members and supporting staff.
• Train, schedule, and supervise wellness staff with clear expectations across locations.
• Coach staff on member service, floor supervision, safe equipment use, and daily tasks.
• Monitor equipment condition and coordinate maintenance and repairs.
• Ensure workout areas are clean, welcoming and ready for members.
• Support member orientations and wellness programming initiatives.
• Address member concerns promptly and professionally; involve leadership when needed.
• Collaborate with program directors and branch leadership to enhance member experience.

Connaissances

Fitness center operations

Staff supervision

Member engagement

Safety & cleanliness

Customer service

Scheduling

Formation

Associate degree in fitness or related field

Outils

Scheduling software

CPR/AED certification

Description du poste

The Summit Area YMCA is seeking an experienced, hands-on Wellness Center Manager to lead daily operations of our Wellness Centers at the Summit and Berkeley Heights branches. We’re looking for someone who knows how a fitness center runs, from supporting members and supervising staff to keeping equipment and workout areas safe, clean, and ready for use.

You’ll be a visible presence on the wellness floor, building relationships with members, coaching staff, and taking initiative to address daily needs. The right candidate brings practical fitness center experience, sound judgment, and the confidence to step in, organize priorities, and lead by example.

You May Be the Right Fit If…

• Have experience working in a fitness center and understand what it takes to keep daily operations running smoothly.
• Are comfortable leading a team, setting clear expectations, and following through.
• Enjoy being on the wellness floor, engaging with members and helping them feel comfortable and supported.
• Notice what needs attention and take action, whether it’s a member concern, an equipment issue, or a gap in staff coverage.
• Can balance hands-on floor responsibilities with scheduling, staff supervision, and administrative work.
• Model the YMCA’s values of caring, honesty, respect, and responsibility in your interactions with members and colleagues.

Key Responsibilities

• Manage daily Wellness Center operations at both branches, maintaining consistent standards for service, safety, cleanliness, and staff performance.
• Spend at least 50% of your time on the wellness floor, engaging members, supporting staff, and monitoring daily operations.
• Train, schedule, and supervise wellness staff, ensuring appropriate coverage and clear expectations across both locations.
• Coach staff on member service, floor supervision, safe equipment use, and daily responsibilities.
• Monitor equipment condition, coordinate maintenance and repairs, and follow through on issues.
• Ensure workout areas are clean, organized, welcoming, and ready for members.
• Support member orientations and engagement initiatives, including fitness challenges and special events.
• Address member concerns promptly and professionally, using sound judgment and involving leadership when needed.
• Collaborate with program directors and branch leadership to support wellness programming and the overall member experience.

Salary & Benefits

This full-time, non exempt-level position is scheduled to work 40 hours per week. This role generally works Monday-Friday during standard business hours, with occasional evening or weekend responsibilities.

The salary range for this position is $23.00 - $28.00/ hour, based on experience. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Summit Area YMCA offers a generous benefits package that includes:

• Subsidized medical, dental, and vision insurance.
• Life and long-term disability insurance.
• Paid vacation and holidays.
• Free YMCA family membership.
• Discounts on YMCA programs and services, including childcare and camp.
• Ongoing professional development and training opportunities.
• A 12% employer contribution to the YMCA retirement plan upon eligibility.
• Full Time service at the Y qualifies for Public Service Student Loan Forgiveness (PSLF).

At the Summit Area YMCA, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation, or religious affiliation. Our main purpose is to strengthen the community. Every day, we work side-by-side with our neighbors to make sure that everyone can reach their full potential, and we strive to live our cause with purpose every day. No matter who you are or where you’re from, we believe that we’re stronger when we come together.

• Minimum of two years of experience working directly in a fitness center or wellness center, with responsibilities involving fitness floor operations, member support, and equipment use.
• Previous experience supervising, scheduling, or training staff strongly preferred.
• Associate degree in fitness, exercise science, or a related field preferred, or an equivalent combination of education, relevant certifications, and experience.
• Working knowledge of fitness equipment, safe exercise practices, and basic anatomy, physiology, and kinesiology.
• Strong communication, interpersonal, and organizational skills.
• Ability to prioritize daily needs, address concerns, and work independently while collaborating with colleagues.
• Strong computer skills and comfort using scheduling and other operational systems.
• Current CPR/AED certification.
• Ability to work regularly at both the Summit and Berkeley Heights branches.
• Demonstrated maturity and ability to work both independently and collaboratively.