Wellness Sales & Customer Service Associate - Flexible

Massage Envy; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Base pay + commissions

Healthcare for FT

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Training

Free massage service monthly

Product discounts

Job summary

Massage Envy Ballantyne in Charlotte, NC is seeking a dedicated sales associate to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and help grow a loyal client base both in person and through phone/email outreach.

Full-time and part-time roles are available with day/evening shifts, weekends, and holidays. Competitive base pay of $15.00–$21.00 per hour plus commissions; employer-paid health benefits for full-time staff and

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills; build positive guest relationships.
• Knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Educate clients on services and promote the Wellness Program; book future services; encourage homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails, and addressing questions.
• Grow and retain a client base in-person and via phone/email outreach.

Skills

Retail experience

Sales experience

Math skills

Computer skills

People skills

Multitasking

Knowledge of body care

Job description

Massage Envy Ballantyne in Charlotte, NC is seeking a dedicated sales associate to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and help grow a loyal client base both in person and through phone/email outreach.

Full-time and part-time roles are available with day/evening shifts, weekends, and holidays. Competitive base pay of $15.00–$21.00 per hour plus commissions; employer-paid health benefits for full-time staff and