Wellness Center Front Desk Concierge

RELIVE Health Delray Beach; Delray Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Attractive Compensation Package

Growth Opportunities

Service Benefits - Varying per Location

Transferable Skill Development

Job summary

A health and wellness center in Delray Beach is seeking a Front of House Associate to greet and assist patients while managing their appointments and records. The successful candidate will ensure patient satisfaction and maintain confidentiality in line with HIPAA regulations. Previous customer service experience is essential, and familiarity with a medical setting is preferred. This position offers opportunities for growth and skill development within a patient-first focused environment.

Qualifications

• Must have previous experience working in customer service environments.
• Experience in a medical setting is preferable.
• Ability to communicate effectively with patients.

Responsibilities

• Welcome patients and visitors, handling inquiries professionally.
• Schedule appointments efficiently to optimize patient satisfaction.
• Maintain patient accounts and records accurately.
• Abide by HIPAA regulations to protect patient confidentiality.

Skills

Customer service

Communication

HIPAA compliance

Time management

Education

GED level education

Job description

A health and wellness center in Delray Beach is seeking a Front of House Associate to greet and assist patients while managing their appointments and records. The successful candidate will ensure patient satisfaction and maintain confidentiality in line with HIPAA regulations. Previous customer service experience is essential, and familiarity with a medical setting is preferred. This position offers opportunities for growth and skill development within a patient-first focused environment.