Healthcare Front Desk & Patient Experience Specialist

Cano Health, LLC; West Palm Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in West Palm Beach, Florida is seeking a team member to support operations and enhance patient experiences. This role includes maintaining cleanliness in patient-facing areas, managing office supplies, and assisting in various administrative tasks. Candidates should possess a high school diploma and at least one year of experience in a medical office. Proficiency in Microsoft Office and familiarity with EMR systems are preferred. Bilingual (English and Spanish) candidates are encouraged to apply.

Qualifications

• Minimum of one year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification preferred.

Responsibilities

• Support operations and patient/client experience at the center level.
• Keep front desk and patient areas clean and organized.
• Monitor and request office supplies as necessary.

Skills

Communication skills

Customer service skills

Detail-oriented

Bilingual (English and Spanish)

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Electronic Medical Records (e.g., eCW)

Call Center Communications System (Ring Central)

Transportation scheduling software (TripMaster)

Job description

A healthcare provider in West Palm Beach, Florida is seeking a team member to support operations and enhance patient experiences. This role includes maintaining cleanliness in patient-facing areas, managing office supplies, and assisting in various administrative tasks. Candidates should possess a high school diploma and at least one year of experience in a medical office. Proficiency in Microsoft Office and familiarity with EMR systems are preferred. Bilingual (English and Spanish) candidates are encouraged to apply.