Wellness Center Client Experience Specialist

Serotonin, Del Mar; Orlando (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Training & development

Job summary

Serotonin Centers in Orlando is seeking a friendly Front Desk Receptionist to guide clients on services, schedule appointments, check clients in and out, and process payments.

Greet clients warmly, support center operations, maintain client records, and promote retail products to enhance the wellness journey. HIPAA compliance is essential, and you will participate in daily huddles and collaborate with a supportive team. Training and development opportunities are available.

Qualifications

• Strong communication and interpersonal skills.
• Experience in a consultative sales environment.
• Proficiency with business software platforms (Zenoti).

Responsibilities

• Provide guidance to clients on services offered.
• Support the Manager in optimal Center operation.
• Schedule appointments, answer phones, check clients in/out, and maintain client records.
• Introduce, promote, and sell retail products to clients.
• Greet clients warmly and provide information on services and products.
• Process payments and manage client feedback.

Skills

Strong communication

Consultative sales

Zenoti

Tools

Zenoti

Job description

Serotonin Centers in Orlando is seeking a friendly Front Desk Receptionist to guide clients on services, schedule appointments, check clients in and out, and process payments.

Greet clients warmly, support center operations, maintain client records, and promote retail products to enhance the wellness journey. HIPAA compliance is essential, and you will participate in daily huddles and collaborate with a supportive team. Training and development opportunities are available.