Wellbeing Programs Lead | Remote-First, 4-Day Week, Growth

On the Goga; Philadelphia (Philadelphia County); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible 4-day work schedule

Medical, Vision, Dental benefits

Mission-driven company

Collaborative team

Opportunity to grow with the business

Job summary

A wellbeing company is seeking a Program Manager to support its Customer Success team. In this remote-first role, you will manage customer relationships, ensuring smooth onboarding, driving renewals, and delivering effective workplace wellbeing programs. The successful candidate has 2+ years in customer success or related fields and excels in communication, project management, and thriving in fast-paced environments. Join a mission-driven team and make a positive impact while enjoying a flexible work schedule.

Qualifications

• 2+ years of working experience in customer success or program management.
• Experience in workplace wellness or HR is a plus.
• Ability to manage multiple projects using a project management system.

Responsibilities

• Serve as primary point of contact for assigned customers.
• Manage all customer lifecycle aspects, from onboarding to renewal.
• Lead project execution and delivery of wellness programming.

Skills

Exceptional verbal communication

Meeting facilitation skills

Project management

Written communication

Customer success experience

Work independently

Tools

HubSpot

Monday.com

Job description

A wellbeing company is seeking a Program Manager to support its Customer Success team. In this remote-first role, you will manage customer relationships, ensuring smooth onboarding, driving renewals, and delivering effective workplace wellbeing programs. The successful candidate has 2+ years in customer success or related fields and excels in communication, project management, and thriving in fast-paced environments. Join a mission-driven team and make a positive impact while enjoying a flexible work schedule.