Wellbeing & Group Experience Coordinator

Hyatt Hotels Corporation; Texas; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Discounted hotel nights

Wellbeing/tuition reimbursement

Medical, dental and vision insurance

401K with company match

Paid time off

Employee meals

Spa access

Job summary

Miraval Austin Resort and Spa in Austin, TX, invites you to join a 30-year iconic brand focused on well-being. As an Integrative Wellbeing Coordinator, you’ll support group sales and coordinate group programs and events, acting as the main contact for corporate clients and organizers, delivering exceptional service.

In this role you will liaise with internal teams, manage schedules and itineraries, and ensure a seamless onsite experience.

Qualifications

• Sales experience preferred in hospitality or tourism.
• Strong communication and organizational skills.
• Ability to manage multiple priorities independently.
• Proficiency in Microsoft Office; willingness to learn Resort Suite and Envision.
• Passion for wellness and hospitality.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to lift up to 30 lbs.
• Previous resort experience preferred.

Responsibilities

• Serve as primary contact for group and corporate clients.
• Support clients with schedules, itineraries, billing, and logistics.
• Coordinate with internal teams to execute group programs.
• Maintain accurate records of sales activity and client communication.
• Deliver excellent customer service before, during, and after group stays.
• Effectively communicate Miraval Austin programming and ethos.
• Work onsite with flexibility between client calls and operational needs.
• Support daily operations with schedule adjustments, point of sale, reporting, and providing assistance to colleagues when needed.

Skills

Sales experience

Communication skills

Multitasking

CRM systems

Wellness focus

Flexible hours

Light lifting 30 lbs

Resort experience

Tools

Resort Suite

Envision

CRM systems

Job description

Miraval Austin Resort and Spa in Austin, TX, invites you to join a 30-year iconic brand focused on well-being. As an Integrative Wellbeing Coordinator, you’ll support group sales and coordinate group programs and events, acting as the main contact for corporate clients and organizers, delivering exceptional service.

In this role you will liaise with internal teams, manage schedules and itineraries, and ensure a seamless onsite experience.