Welcoming Front Desk & Guest Services Coordinator

Associated Asset Management (AAM), LLC; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Associated Asset Management (AAM), LLC is seeking a friendly Front Desk Monitor for a North Phoenix HOA community. The role welcomes residents and guests, handles phones, inquiries, and monitors facility activity to ensure rules are followed and safety maintained.

The successful candidate will have strong communication skills,1 year of related experience, and the ability to manage multiple tasks in a fast-paced environment, with a focus on excellent customer service and professionalism.

Qualifications

• 1 year experience in Receptionist/Administrative Support and/or Customer Service in an onsite HOA community.
• High School diploma or better required.
• Excellent customer service and communication skills and professional demeanor.

Responsibilities

• Provide receptionist support and high-quality customer service to residents, visitors, and vendors.
• Manage front reception area and filter inbound calls.
• Greet residents and determine their needs; assist with inquiries.
• Monitor compliance with community rules and monitor the pool area.
• Maintain cleanliness around the pool area and assist with setup/closing.
• Report injuries and hazards according to procedures.
• Collaborate with staff across departments to ensure smooth operations.

Skills

Customer service

Communication skills

Multitasking

Organization

Interpersonal skills

Professionalism

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Associated Asset Management (AAM), LLC is seeking a friendly Front Desk Monitor for a North Phoenix HOA community. The role welcomes residents and guests, handles phones, inquiries, and monitors facility activity to ensure rules are followed and safety maintained.

The successful candidate will have strong communication skills,1 year of related experience, and the ability to manage multiple tasks in a fast-paced environment, with a focus on excellent customer service and professionalism.