Welcoming Front Desk Coordinator - Senior Living

Touchmark; Helena (MT); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

Employee Resource Program

Supplemental insurance options

Job summary

Touchmark on Saddle Drive in Helena, MT seeks a warm, professional Front Desk Receptionist to welcome residents, families and guests. This full/part-time role offers evenings, weekends, and some holidays, with a pay range of $15.50–$17.50/hour depending on experience.

Greet visitors, answer calls, assist residents, monitor safety systems, and support daily front desk operations in a senior living community that values hospitality and teamwork.

Qualifications

• High school diploma or equivalent.
• At least one year of receptionist/concierge or service-oriented experience (hospitality or senior living preferred).
• Excellent multitasking and organizational skills.
• Working knowledge of Microsoft Suite, including Teams, Word, Excel and ability to use basic office equipment.
• Commitment to Touchmark's values: Excellence, Teamwork, Hospitality, Integrity, and Compassion.

Responsibilities

• Greet and direct all visitors and callers with professionalism and warmth.
• Answer phones promptly and assist residents, families, and staff with questions or needs.
• Monitor emergency pendants and pull cords, ensuring quick responses when needed.
• Perform security-related tasks such as perimeter door checks.
• Support residents with newspaper deliveries and provide light assistance at the desk.
• Keep the front desk and surrounding common areas clean and inviting.
• Exhibit high level of competency regarding Disaster Manual, including emergency systems, nurse calls, alarms and detection, sprinklers, water/gas main locations, trouble alarms, etc.;
• Escort emergency services personnel to location of emergency

Skills

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft Teams

Word

Excel

Job description

Touchmark on Saddle Drive in Helena, MT seeks a warm, professional Front Desk Receptionist to welcome residents, families and guests. This full/part-time role offers evenings, weekends, and some holidays, with a pay range of $15.50–$17.50/hour depending on experience.

Greet visitors, answer calls, assist residents, monitor safety systems, and support daily front desk operations in a senior living community that values hospitality and teamwork.