Welcoming Clinic Assistant: Front Desk & Scheduling

U.S. Physical Therapy, Inc.; Commack (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Commack, NY is hiring a Clinic Support Associate to handle front desk operations, help clinicians with patient care, and ensure a welcoming experience for every patient.

The role includes scheduling, EMR data entry, processing faxes, coordinating with physicians, guiding patients through therapy routines, and maintaining a clean, HIPAA-compliant environment. This is a long-term, hands-on opportunity in a growing practice.

Qualifications

• High school diploma or GED required.
• Experience in customer service preferred.
• Strong communication and interpersonal skills.
• Familiarity with EMR systems is a plus.

Responsibilities

• Greets patients and visitors; checks in patients efficiently.
• Manages scheduling to maximize provider availability and room use.
• Performs data entry into EMR with patient and treatment details.
• Processes incoming faxes and communicates with physicians as needed.
• Maintains patient confidentiality and HIPAA compliance.

Skills

Communication skills

Customer service

Teamwork

Time management

Organizational skills

Independent work

Education

High school diploma or GED

Tools

Google Suite

EMR systems

Job description

Metro Physical & Aquatic Therapy in Commack, NY is hiring a Clinic Support Associate to handle front desk operations, help clinicians with patient care, and ensure a welcoming experience for every patient.

The role includes scheduling, EMR data entry, processing faxes, coordinating with physicians, guiding patients through therapy routines, and maintaining a clean, HIPAA-compliant environment. This is a long-term, hands-on opportunity in a growing practice.