Welcome Station Attendant

Leroy Springs & Company, Inc.; Fort Mill (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

Leroy Springs & Company, Inc. seeks a Welcome Station Attendant to provide friendly and professional customer service at the Anne Springs Greenway. This part-time role involves cash handling and maintaining a welcoming environment for visitors. Ideal candidates should have strong interpersonal skills and a passion for recreation and education.

Benefits

FREE Anne Springs Close Greenway Membership

Employee discounts for Springmaid Mountain

Participation in WellSprings Employee Wellness Program

401(k) retirement and savings plan option

Qualifications

• Customer service experience required.
• Ability to manage cash handling tasks.
• Effective communication skills with diverse groups.

Responsibilities

• Assist members and guests, providing excellent customer service.
• Handle cash transactions and maintain accurate records.
• Communicate information about programs and policies.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Problem-solving

Education

College degree or equivalent experience

Tools

Point-of-sale systems

Job description

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About Us

Come work with us! Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities.

About Us

Come work with us! Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities.

By promoting the importance of the outdoors, recreation and education through all phases of life, we foster a sense of community and opportunities for people to come together. Opportunities can be found at Leroy Springs if you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks recreation industries.

• FREE Anne Springs Close Greenway Membership
• Employee discounts for Springmaid Mountain and more
• Eligible to participate in WellSprings Employee Wellness Program
• Enrollment in 401(k) retirement and savings plan option
  
  

Overview

Welcomes and assist members and visiting guests of the Anne Springs Greenway in a friendly, efficient and courteous manner leaving a favorable impression. Under limited supervision, routine work is performed independently. Some evenings and weekends are required. 15-25 hours per week.

Key Functions

• Verifies membership status (visiting members); encourage and sell new/renew memberships
• Collects daily use fees; accepts registrations; performs point-of-sale transactions at special events
• Operates computer software to process memberships, program registrations and point of sale transactions
• Communicates information about programs, special events, Greenway use policies and procedures
• Performs opening and closing responsibilities; utilizes proper cash handling processes
• Greets guests and provides excellent customer service in a tactful, professional and pleasant manner
• Disseminates information about the ASC Greenway policies, procedures, programs, scheduled events and activities
• Maintains work areas and lobby area in a clean and organized manner
• Communicates any problems, concerns or suggestions to supervisor in a professional and timely manner
• Opening staff responsible for completing facility walk-through before open for business; reports any facility needs
• Attends scheduled staff meetings and trainings
• Recognizes and promptly responds to safety hazards and emergency situations
• Closing staff responsible for shutting down computer workstations and locking all exterior doors
• Adheres to all Company policies, procedures and standards set by the Company
• Other duties as assigned
  
  

KNOWLEDGE, SKILLS And ABILITIES

• Excellent customer service skills
• Above average public relations skills, effective interpersonal and communication skills; ability to work with a wide variety of people (staff, members visiting guest) and circumstances using tact, patience, courtesy, and professionalism
• Ability to maintain self-control and composure when in a difficult situation and/or dealing with an irate customer
• Knowledgeable of ASC Greenway property, programs and offerings
• Computer skills, use of IPad with Square
• Detail-oriented with ability to manage multiple talks on tight timelines
• Reliable, dependable, professional and trustworthy
• Ability to function effectively under stress-related factors consistent with the position
• Ability and willingness to be trained on new techniques and jobs
  
  

THE LSC WAY

Our Culture Is a Top Priority. As Part Of Our Commitment To Culture, We Have Written a Number Of ‘Fundamentals’ Called The LSC Way That Are Traits We Value In Our Daily Activities. The Fundamentals That Are Critically Important To This Position Are

• Listen to Understand
• Walk in your Customers Shoes
• Be a Lifelong Learner
• Communicate to be Understood
• Be Positive
  
  

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree desired or equivalent experience in the customer service field
• Previous cash handling experience
  
  

REPORTING TO THIS POSITIONNo supervisory responsibilities

Physical Requirements

Must be able to exert up to twenty pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Physical demands are mostly on foot; must be able to remain on feet for extended periods of time.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Recreational Facilities

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