Welcome Center Supervisor - Tourism & Community Impact

State of Mississippi; Mississippi; On-site; USD 30,000 - 37,000; Full time

Job summary

State of Mississippi seeks a Customer Service Representative IV to oversee the Welcome Center in Toomsuba and supervise Travel Counselors. You will manage daily operations, provide traveler information, and direct inquiries about attractions and local amenities.

Ideal candidates have strong communication, customer service experience, attention to detail, and supervisory capabilities. This is a full-time state service position located in Lauderdale County, MS.

Qualifications

• Requires High School Diploma or equivalent and 5-7 years of experience.

Responsibilities

• Supervise and direct the Welcome Center staff.
• Oversee daily operations at the Welcome Center.
• Provide information to travelers and answer questions on attractions, accommodations, and local sites.
• Represent the state in civic and tourism activities and engage with local partners.

Skills

Communication

Customer service

Attention to detail

Supervisory abilities

Education

High School Diploma or equivalent

Job description

State of Mississippi seeks a Customer Service Representative IV to oversee the Welcome Center in Toomsuba and supervise Travel Counselors. You will manage daily operations, provide traveler information, and direct inquiries about attractions and local amenities.

Ideal candidates have strong communication, customer service experience, attention to detail, and supervisory capabilities. This is a full-time state service position located in Lauderdale County, MS.