Welcome Center Operations Supervisor

Larimer County; Colorado; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA/HSA

Disability Insurance

Employee Assistance Program

Life/AD&D Insurance

Accident/Illness Insurance

401(a) Match

457(b) Deferred Compensation

Paid Time Off

Job summary

Larimer County’s Department of Human Services seeks a Welcome Center Administrative Supervisor to lead Administrative Specialists across Fort Collins and Loveland. The role focuses on daily operations, staff development, and compassionate client service at the two Welcome Centers.

This full-time, in-office position requires coordinating workflows, ensuring service standards, and representing the centers in inter-departmental discussions.

Qualifications

• Five years of experience in a related field.
• Two years of supervisory experience.

Responsibilities

• Direct daily administrative operations and supervise staff across the Fort Collins and Loveland Welcome Centers to foster a cohesive, high-performing team environment
• Establish operational priorities, procedures, and service standards that streamline daily workflows and ensure compassionate, efficient support for Human Services clients
• Oversee supply logistics, maintaining optimal inventory levels for administrative forms, office essentials, and necessary client items
• Represent the Welcome Centers in inter-departmental meetings, building strong agency partnerships to align practices, stay current on policy updates, and maintain consistent service delivery
• Partner with fleet inventory team to monitor, track and coordinate maintenance for County fleet vehicles located at Human Services locations
• Provide direct, hands-on Welcome Center coverage during peak volumes, staffing coverage gaps, or during emergent or escalated client interactions

Skills

Leadership

Communication

Customer Service

Mentoring

Conflict Resolution

Job description

Larimer County’s Department of Human Services seeks a Welcome Center Administrative Supervisor to lead Administrative Specialists across Fort Collins and Loveland. The role focuses on daily operations, staff development, and compassionate client service at the two Welcome Centers.

This full-time, in-office position requires coordinating workflows, ensuring service standards, and representing the centers in inter-departmental discussions.