Bilingual Front Desk Administrative Specialist

Larimer County; Fort Collins (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Flex plans (FSA/HSA)

Disability insurance

EAP

Life/AD&D

Critical illness insurance

Retirement plan 401(a)

457(b) plan

Paid time off

Job summary

Larimer County Department of Human Services in Fort Collins seeks an Administrative Specialist to be the first point of contact, greet visitors, route paperwork, and connect clients with resources. This 100% in-office role supports the Operations and Organizational Development Division in a fast-paced environment.

The position requires professionalism, strong communication, and basic office software skills.

Qualifications

• Must be at least 18 years of age.
• One year of experience in a directly related field or in similar office duties.

Responsibilities

• Deliver front-line customer service at the Welcome Center.
• Manage intake and routing of documentation to designated program areas, performing quality checks to ensure submissions are complete and compliant.
• Interpret and apply County and Department policies, rules, and regulations to research and resolve public inquiries, ensuring accurate information and appropriate referrals.
• Compose professional correspondence and factual responses regarding standard practices, ensuring all communications align with established organizational policies and procedures.
• Maintain comprehensive activity and work logs to ensure accurate record-keeping, data integrity, and operational transparency.
• Assist with onboarding and training of new hires to ensure departmental consistency and performance standards.

Skills

Professionalism

Office software

Verbal & written communication

Service mindset

Time management

Teamwork

Regulatory interpretation

Spanish (bonus)

Job description

Larimer County Department of Human Services in Fort Collins seeks an Administrative Specialist to be the first point of contact, greet visitors, route paperwork, and connect clients with resources. This 100% in-office role supports the Operations and Organizational Development Division in a fast-paced environment.

The position requires professionalism, strong communication, and basic office software skills.