Welcome Center Operations Leader

Larimer County; Fort Collins (CO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

FSA or HSA

Short- and Long-Term Disability

Employee Assistance Program

Life/AD&D Insurance

Accident and Critical IllnessInsurance

401(a) Retirement Plan with employer 1

457(b) Deferred Compensation

Paid time off (vacation, sick leave, &

Holidays

Job summary

Larimer County Department of Human Services is seeking a Welcome Center Administrative Supervisor to lead a team across the Fort Collins and Loveland Welcome Centers, delivering compassionate customer service and efficient administrative operations.

The role directs daily workflows, mentors staff, manages supplies and inventory of forms, represents the centers in inter-departmental meetings, and coordinates with fleet and program partners.

Qualifications

• Five years of related experience.
• Two years of supervisory experience.
• Reliable transportation to work in any County facility as needed and required.

Responsibilities

• Direct daily administrative operations and supervise staff across the Fort Collins and Loveland Welcome Centers to foster a cohesive, high-performing team environment
• Establish ing operational priorities, procedures, and service standards that streamline daily workflows and ensure compassionate, efficient support for Human Services clients
• Oversee ing supply logistics, maintaining optimal inventory levels for administrative forms, office essentials, and necessary client items
• Represent the Welcome Centers in inter-departmental meetings, building strong agency partnerships to align practices, stay current on policy updates, and maintain consistent service delivery
• Partner ing with fleet inventory team to monitor, track and coordinate maintenance for County fleet vehicles located at Human Services locations
• Provid ing direct, hands-on Welcome Center coverage during peak volumes, staffing coverage gaps, or during emergent or escalated client interactions

Skills

Leadership

Communication

Mentoring

Team coordination

Conflict resolution

Organizational skills

Job description

Larimer County Department of Human Services is seeking a Welcome Center Administrative Supervisor to lead a team across the Fort Collins and Loveland Welcome Centers, delivering compassionate customer service and efficient administrative operations.

The role directs daily workflows, mentors staff, manages supplies and inventory of forms, represents the centers in inter-departmental meetings, and coordinates with fleet and program partners.