Welcome Center Experience Lead

Oral Roberts University; Tulsa (OK); Presencial; USD 34.000 - 48.000; Jornada completa

Descripción de la vacante

Oral Roberts University in Tulsa, Oklahoma, invites applications for a full-time Enrollment Management Administrative & Welcome Center role. You will coordinate daily operations, deliver consistent customer service, and manage visitor experiences—from greeter duties to fan shop oversight—while providing front desk support and broad administrative assistance across Enrollment Management.

The ideal candidate has 1–2 years in customer service or administrative support, strong communication, and

Formación

• 1–2 years of customer service or administrative support experience.
• Familiarity with office management procedures, basic accounting principles, and university administrative systems.
• Strong working knowledge of Microsoft Office; familiarity with Banner, Salesforce, Argos, and ChromeRiver is a plus.

Responsabilidades

• Welcome Center & Visitor Experience: greet guests promptly and guide them to staff or departments.
• Front Desk, Phone & Email Support: respond to inquiries and route callers as needed.
• Administrative Support: prepare communications, memos, spreadsheets, reports, and correspondence; maintain calendars and travel arrangements.
• Finance & Operations: submit Banner Finance requisitions, track budgets, invoicing and travel documentation.
• Special Projects & Collaboration: support recruitment initiatives and cross-department coordination.

Conocimientos

Customer service

Administrative support

Multitasking

Communication skills

Interpersonal skills

Confidentiality

Herramientas

Banner

Salesforce

Argos

ChromeRiver

Descripción del empleo

Oral Roberts University in Tulsa, Oklahoma, invites applications for a full-time Enrollment Management Administrative & Welcome Center role. You will coordinate daily operations, deliver consistent customer service, and manage visitor experiences—from greeter duties to fan shop oversight—while providing front desk support and broad administrative assistance across Enrollment Management.

The ideal candidate has 1–2 years in customer service or administrative support, strong communication, and