Welcome CenterFront Desk Staff

Ocean Community YMCA; Mystic (CT); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Free Individual YMCA membership

Retirement plan opportunities

Flexible scheduling

Opportunities for growth and advancement

Job summary

Ocean Community YMCA in Mystic, CT is now hiring for the Welcome Center – Front Desk Staff. This part-time position offers an hourly wage of $16.35 and requires friendly, dependable individuals who will be the first point of contact for members and guests.

The role involves greeting visitors, checking them in, and providing information. Ideal candidates should have strong communication skills and customer service experience. Join us to make a positive impact in your community!

Qualifications

• Strong interpersonal and communication skills.
• Customer service or front desk experience preferred.
• Basic computer proficiency (Microsoft Office, member software training provided).

Responsibilities

• Greet and assist members and visitors with a positive, welcoming attitude.
• Answer phones, respond to member inquiries, and provide accurate information.
• Check in members, register guests, and process program registrations.

Skills

Strong interpersonal and communication skills

Customer service or front desk experience

Basic computer proficiency

Job description

Now Hiring: Welcome Center – Front Desk Staff

Location: Naik Family YMCA, Mystic, CT

Shifts Available:

Weekdays: 4:45 AM – 10:00 AM

Weekends: 5:45 AM – 12:00 PM

Compensation:

This is a part-time, non-exempt position with an hourly wage of $16.35 per hour.

Are you an early riser who enjoys making people feel welcome? Join our team at the Naik Family YMCA! We’re looking for friendly, dependable individuals to be the first point of contact for members and guests at our front desk.

Essential Duties:

• Greet and assist members and visitors with a positive, welcoming attitude
• Answer phones, respond to member inquiries, and provide accurate information
• Check in members, register guests, and process program registrations
• Maintain cleanliness and organization of the Welcome Center
• Support facility safety and emergency procedures as needed
• Communicate effectively with other YMCA staff and departments

Qualifications:

• Strong interpersonal and communication skills
• Customer service or front desk experience preferred
• Basic computer proficiency (Microsoft Office, member software training provided)
• Ability to work independently and as part of a team
• Commitment to the YMCA’s core values of caring, honesty, respect, and responsibility

Benefits:

• Free Individual YMCA membership with access to facilities and programs
• Retirement plan opportunities
• Flexible scheduling and a supportive team environment
• Opportunities for growth and advancement within the YMCA
• Make a positive impact in your community every day

Interested? Apply online today!

EOE