Weekend Wellness Guide

Sage + Sound; New York (NY); In loco; USD 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

Sage + Sound on the Upper East Side is seeking a Wellness Guide to welcome guests, educate on products, and provide an exceptional service experience. You will participate in daily meetings, assist with inventory, book appointments, and handle POS transactions.

The role involves supporting in-store events and daily operations, including light cleaning and stock organization. A weekend schedule is required, with hours on Saturday and Sunday.

Competenze

• Must have availability on Saturday 12:30-9 PM and Sunday 8 AM-5 PM.
• Excellent customer service and ability to educate guests on products.

Mansioni

• Participate in daily store meetings and product/online education.
• Welcome guests into the store and provide an exceptional customer service experience.
• Introduce guests to our products and services and make recommendations by following Sage + Sound Customer Service steps.
• Educate and inform guests of the benefits of using our products and services and provide demonstrations when necessary.
• Book service appointments and check guests in and out for service appointments and/or classes.
• Transact POS sales accurately and maintain reporting as necessary.
• Receive inventory shipments and keep stock neat and organized.
• Support the planning and execution of in-store special events.
• Participate in daily store operations and maintenance including light cleaning, trash, organizing stock, etc.
• Lead the store in the absence of a Lead/AGM/GM and in learning activities.

Conoscenze

Customer service

POS handling

Inventory management

Retail sales

Communication

Strumenti

POS system

Stock room organization

Descrizione del lavoro

About Sage + Sound

We are on a mission to create a simplified path for everyone to explore wellness in a way that meets their unique physical, mental, and spiritual needs. Located on the Upper East Side of New York City, Sage + Sound is a wellness destination that offers a variety of curated programming, products, and self-care services aimed to elevate one’s well-being by enabling individuals to explore and simplify their own self-care routine while engaging with others who have the same goal.

Why work at Sage + Sound?

We Come To Work Every Day Because We Enjoy Working With Each Other And Exemplify Our Core Values In Everything We Do. These Are Our Guiding Principles That Inform Both Why We Work And How We Work As a Team. We Believe

• that wellness comes first for our team, our partners, and our clients.
• that each of us is inherently whole and capable of greatness.
• in a culture of kindness and respect.
• in assuming positive intent of others.
• that authenticity should be celebrated.
• that every individual’s contribution is equally important.

What you'll do

• * MUST HAVE AVAILABILITY ON BOTH OR EITHER SATURDAY 12:30-9 PM AND SUNDAY 8 AM-5 PM- OPPORTUNITY FOR MORE WEEK DAY WORK IS AVAILABLE UPON REQUEST

• Participate (daily store meetings and product/online education) in order to provide optimal customer service
• Welcome guests into the store and provide an exceptional customer service experience from start to finish
• Introduce guests to our products and services and make recommendations by following Sage + Sound Customer Service steps
• Educate and inform guests of the benefits of using our products and services and provide demonstrations when necessary
• Book service appointments and check guests in and out for service appointments and/or classes
• Transact POS sales accurately and maintain reporting as necessary and assisting and offering guidance to fellow Wellness Guides when necessary
• Work in back-of-house to receive inventory shipments and keep stock neat and organized
• Support the planning and execution of in-store special events
• Participate in daily store operations and maintenance including light cleaning, trash, organizing stock, etc.
• Lead the store in the absence of a Lead / AGM / GM to include customer service and store maintenance (interior and exterior)
• Lead and participate in learning and development activities.

The Pay Range For This Role Is

20 - 23 USD per hour(Flagship)