Assistant GM - Greenwich, CT

Sage + Sound; Greenwich (CT); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Medical benefits (for full-time)

Paid Sick leave

Generous Employee Discount

Descrizione del lavoro

Sage + Sound in Greenwich, CT seeks an experienced team lead to oversee daily operations, scheduling, and guest experience. You will drive sales, manage inventory, ensure store standards, and guide staff with a GM and cross-functional partners. Full-time on-site role with competitive pay and benefits.

Responsibilities include opening/closing, compliance with labor laws, training frontline team members, and delivering exceptional service while maintaining a welcoming, wellness-focused environment.

Competenze

• 2+ years in a supervisory or team lead role in wellness, hospitality, or retail.
• Comfortable with scheduling, timecard management, and developing frontline team members
• Able to set, track, and motivate a team around individual and collective sales goals
• Genuinely passionate about delivering exceptional guest experiences and building loyalty
• Detail-oriented with experience managing inventory, store standards, and compliance
• A team player who works well alongside a GM and cross-functional partners like marketing and ops

Mansioni

• Oversee opening and closing procedures, shift coverage, and day-to-day task execution
• Manage team scheduling, timecard accuracy, and compliance with labor laws
• Create monthly sales challenges to motivate and engage the team
• Develop realistic individual sales goals for each team member and monitor progress throughout the month
• Monitor inventory levels, manage supply orders, and ensure proper storage and usage
• Ensure the store is clean, organized, and consistently meets company standards for presentation and safety
• Ensure every client interaction reflects Sage + Sound's commitment to exceptional service
• Address customer feedback thoughtfully and contribute to a culture of warmth and genuine connection
• Enforce company policies, standard operating procedures, and safety regulations
• Model and reinforce a culture of accountability and consistency on the floor

Conoscenze

Supervisory role

Scheduling

Sales goals

Customer experience

Inventory management

Team player

Descrizione del lavoro

Who is Sage + Sound?

About Sage + Sound

We are on a mission to create a simplified path for everyone to explore wellness in a way that meets their unique physical, mental, and spiritual needs. Located in the heart of Greenwich, Sage + Sound is a wellness destination that offers a variety of curated programming, products, and self-care services aimed to elevate one’s well-being by enabling individuals to explore and simplify their own self-care routine while engaging with others who have the same goal.

Why work at Sage + Sound?

We Come To Work Every Day Because We Enjoy Working With Each Other And Exemplify Our Core Values In Everything We Do. These Are Our Guiding Principles That Inform Both Why We Work And How We Work As a Team. We Believe

• that wellness comes first for our team, our partners, and our clients.
• that each of us is inherently whole and capable of greatness.
• in a culture of kindness and respect.
• in assuming positive intent of others.
• that authenticity should be celebrated.
• that every individual’s contribution is equally important.

What You’ll Do

Team Management & Development

• Oversee opening and closing procedures, shift coverage, and day-to-day task execution
• Manage team scheduling, timecard accuracy, and compliance with labor laws

Sales & Marketing Support

• Create monthly sales challenges to motivate and engage the team
• Develop realistic individual sales goals for each team member and monitor progress throughout the month

Inventory & Store Standards

• Monitor inventory levels, manage supply orders, and ensure proper storage and usage
• Ensure the store is clean, organized, and consistently meets company standards for presentation and safety

Client Experience & Service

• Ensure every client interaction reflects Sage + Sound's commitment to exceptional service
• Address customer feedback thoughtfully and contribute to a culture of warmth and genuine connection

Policies & Compliance

• Enforce company policies, standard operating procedures, and safety regulations
• Model and reinforce a culture of accountability and consistency on the floor

Qualifications

• 2+ years in a supervisory or team lead role in wellness, hospitality, or retail
• Comfortable with scheduling, timecard management, and developing frontline team members
• Able to set, track, and motivate a team around individual and collective sales goals
• Genuinely passionate about delivering exceptional guest experiences and building loyalty
• Detail-oriented with experience managing inventory, store standards, and compliance
• A team player who works well alongside a GM and cross-functional partners like marketing and ops

What We Offer

• Competitive salary
• Medical benefits (for full-time employees)
• Paid Sick leave
• Generous Employee Discount on select products and services

Sage + Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Pay Range For This Role Is

55,000 - 75,000 USD per year(Greenwich, CT)