Weekend Valet & Guest Services Specialist

Towne; Austin (TX); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne is seeking a Guest Service Associate to deliver exceptional hospitality and assist guests with vehicle parking, luggage handling, and local information. You will interact with guests in a courteous, efficient manner and support sharable services during peak hotel times.

The role requires a high school diploma, strong English skills, and at least 1 month of related experience. Weekend availability (Friday–Sunday) is preferred; pay is $10–$11 per hour plus daily tips.

Qualifications

• Must read and write English proficiently.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information to guests and colleagues.
• Ability to perform basic arithmetic with dollars and time.
• Understanding 24-hour and military time.
• Ability to operate a manual transmission is highly desirable.
• Ability to perform parallel parking.

Responsibilities

• Provide exceptional hospitality services to guests in a friendly and efficient manner.
• Park and retrieve guest vehicles and assist with luggage where applicable.
• Assist guests with directions, taxis, reservations and information about area amenities.
• Explain parking rates and procedures and manage ticketing and payments accurately.

Skills

Read and write English

Read and comprehend instructions

Write simple correspondence

Present information clearly

Basic arithmetic

Time systems understanding

Parking and vehicle handling

Customer service etiquette

Education

High school diploma or GED

Job description

Towne is seeking a Guest Service Associate to deliver exceptional hospitality and assist guests with vehicle parking, luggage handling, and local information. You will interact with guests in a courteous, efficient manner and support sharable services during peak hotel times.

The role requires a high school diploma, strong English skills, and at least 1 month of related experience. Weekend availability (Friday–Sunday) is preferred; pay is $10–$11 per hour plus daily tips.