Weekend Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Yukon (OK); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking team members for USA HomeGoods Yukon to deliver a highly satisfying customer experience. You will engage with shoppers, uphold store standards, and promote loyalty programs while processing transactions and assisting with merchandising tasks.

This role may cross-train in multiple store areas to support the business, maintain a clean environment, and participate in safety and loss prevention. Competitive pay and benefits apply.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• possesses strong communication and organizational skills with attention to detailCapable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Job description

The TJX Companies, Inc. is seeking team members for USA HomeGoods Yukon to deliver a highly satisfying customer experience. You will engage with shoppers, uphold store standards, and promote loyalty programs while processing transactions and assisting with merchandising tasks.

This role may cross-train in multiple store areas to support the business, maintain a clean environment, and participate in safety and loss prevention. Competitive pay and benefits apply.