Weekend Salon Lead – Customer Success & Sales

Drybar Shops; Alabama; On-site; USD 17,000 - 29,000; Full time

Benefits offered by this job

Free monthly services

Product discounts

Flexible hours

Career path

Ongoing training

Job summary

Drybar is hiring a Salon Coordinator to deliver exceptional customer service and keep the shop running smoothly. This front-of-house role focuses on client experience, appointment flow, and merchandising, with opportunities for growth and ongoing training in a fast-paced beauty environment.

Ideal candidates bring 1+ year sales experience, excellent communication, and the ability to multitask in a lively salon setting. Weekend availability and flexibility are required to support busy periods.

Qualifications

• 1+ years of Sales experience preferred
• Customer service oriented with a focus on member retention
• Strong verbal and written communications skills

Responsibilities

• Lead client experience from check-in to check-out, ensuring Drybar standards are upheld
• Check clients in and out through Booker
• Maintain the highest degree of ethics when handling client payments and stylist tips/commissions
• Troubleshoot any Booker issues and make changes to client profiles when needed
• Manage phones and ensure all voicemail messages are answered in a timely fashion
• Manage shop flow with guests and stylists schedules
• Sell products, tools, gift cards, and memberships
• Uphold Drybar's 10 Core Values

Skills

Sales experience

Customer service

Communication skills

Multitasking

MindBody/Booker

Interpersonal skills

Organization

Tools

MindBody/Booker

Job description

Drybar is hiring a Salon Coordinator to deliver exceptional customer service and keep the shop running smoothly. This front-of-house role focuses on client experience, appointment flow, and merchandising, with opportunities for growth and ongoing training in a fast-paced beauty environment.

Ideal candidates bring 1+ year sales experience, excellent communication, and the ability to multitask in a lively salon setting. Weekend availability and flexibility are required to support busy periods.