Weekend Pet Store Associate – Customer Care & Growth

Pet Supplies Plus; Erie (Erie County); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Promote from within culture

Employee discounts

Opportunity for advancement

Free uniforms

Pay increases and pet care training

Promotion-from-within culture

Job summary

Pet Supplies Plus is hiring a Retail Pet Store Associate to deliver friendly customer service and pet care guidance in our neighborhood store. You’ll greet customers, help select food and supplies, stock shelves, operate the POS, and promote store promotions.

This role emphasizes weekend availability, teamwork, and a willingness to learn about pet nutrition and products. You’ll receive hands-on training, employee discounts, and a path for advancement within our growing franchise.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and supplies (yes, some are heavy).
• Assist pet parents with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.
• Provide occasional services like walk-in nail trims (training provided).

Skills

Customer service

Weekend availability

Communication

Teamwork

Physical stamina

Pet knowledge

Job description

Pet Supplies Plus is hiring a Retail Pet Store Associate to deliver friendly customer service and pet care guidance in our neighborhood store. You’ll greet customers, help select food and supplies, stock shelves, operate the POS, and promote store promotions.

This role emphasizes weekend availability, teamwork, and a willingness to learn about pet nutrition and products. You’ll receive hands-on training, employee discounts, and a path for advancement within our growing franchise.