Weekend Patient Experience Specialist

Valley HealthCare System; Monongahela (PA); On-site; USD 15,000 - 21,000; Part time

Job summary

Mon Valley Healthcare is seeking a Weekend Receptionist to be the welcoming face for patients and visitors in Monongahela, PA. You will handle calls, messages, and basic scheduling while maintaining confidentiality and a professional front desk environment.

Responsibilities include greeting guests, managing the reception area, processing mail and faxes, and supporting administrative tasks with accuracy and courtesy.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of reception or customer service experience (healthcare setting preferred).
• Strong communication, interpersonal, and customer service skills.

Responsibilities

• Greet patients, families, and visitors with a friendly, professional attitude and offer assistance and directions as needed.
• Manage the reception area, answer phone calls, take accurate messages, and route calls to the appropriate staff or department.
• Process incoming and outgoing mail, deliveries, and faxes efficiently.
• Maintain accurate patient and visitor logs, assist with scheduling, and support administrative record-keeping.
• Perform clerical tasks such as filing, scanning, photocopying, and handling light correspondence.
• Maintain a clean, organized front desk area while adhering to HIPAA and confidentiality standards.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High school diploma

Associate degree preferred

Tools

MS Office

Job description

Mon Valley Healthcare is seeking a Weekend Receptionist to be the welcoming face for patients and visitors in Monongahela, PA. You will handle calls, messages, and basic scheduling while maintaining confidentiality and a professional front desk environment.

Responsibilities include greeting guests, managing the reception area, processing mail and faxes, and supporting administrative tasks with accuracy and courtesy.