PM Receptionist

Mon Valley Healthcare; Monongahela (PA); On-site; USD 15,000 - 21,000; Full time

Job summary

Mon Valley Healthcare in Monongahela, PA, seeks a Receptionist to manage front-desk operations and deliver excellent patient service. The role reports to the healthcare team and supports multiple departments with administrative tasks.

The ideal candidate will have strong communication skills, 1–3 years in a healthcare setting, and proficiency with Microsoft Office. This is a fast-paced, HIPAA-compliant environment requiring professionalism and reliability.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in a healthcare setting or related field.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office is required.

Responsibilities

• Greet patients, families, and visitors in a professional and friendly manner, answering questions and providing direction as needed
• Manage and maintain reception area, including answering phone calls, taking messages, and directing calls to appropriate personnel
• Process incoming and outgoing mail, packages, and faxes in a timely and efficient manner
• Maintain accurate and up-to-date patient records, including scheduling appointments and updating patient information
• Perform various administrative tasks, such as filing, photocopying, and scanning documents
• Provide support to other departments as needed, including drafting correspondence and creating reports
• Maintain a professional and organized work environment, adhering to HIPAA guidelines and confidentiality standards

Skills

Communication

Customer service

Education

High school diploma

Associate degree

Tools

Microsoft Office

Job description

Receptionist 4PM - 10PM

13$ PER HOUR

Job Summary:

Mon Valley Healthcare is seeking a talented and highly organized Receptionist to join our team in Monongahela, PA. As a key member of our front-line staff, you will be the first point of contact for patients, families, and visitors, providing exceptional customer service and support to ensure a positive experience at our healthcare facility.

Responsibilities:

• Greet patients, families, and visitors in a professional and friendly manner, answering questions and providing direction as needed
• Manage and maintain reception area, including answering phone calls, taking messages, and directing calls to appropriate personnel
• Process incoming and outgoing mail, packages, and faxes in a timely and efficient manner
• Maintain accurate and up-to-date patient records, including scheduling appointments and updating patient information
• Perform various administrative tasks, such as filing, photocopying, and scanning documents
• Provide support to other departments as needed, including drafting correspondence and creating reports
• Maintain a professional and organized work environment, adhering to HIPAA guidelines and confidentiality standards

Requirements:

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1-3 years of experience in a healthcare setting or related field
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office is required