Weekend Patient Eligibility Navigator

Socket.dev; Fort Wayne (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Growth opportunities

Training provided

Mission-driven team

In-person work

Job summary

Socket.dev is seeking a Patient Eligibility Coordinator to support patients at partner hospital facilities on weekends. You will guide uninsured or underinsured patients through Medicaid, Medicare, and ACA enrollment with empathy and clarity, coordinating with Patient Access and Case Management teams.

The role emphasizes serving vulnerable populations, staying informed about program updates, and ensuring timely, coordinated care in a busy hospital setting.

Qualifications

• High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
• Strong desire to help underserved populations and patients facing social determinants of health
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced hospital environment
• Willingness to learn and adapt to evolving healthcare programs and policies

Responsibilities

• Assist patients in understanding and applying for appropriate healthcare coverage programs
• Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
• Educate patients on their options and eligibility based on program requirements
• Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
• Stay informed of updates and changes in healthcare programs and policies
• Maintain accurate documentation and follow all compliance protocols

Skills

Healthcare eligibility

Patient advocacy

Communication skills

Empathy

Team collaboration

Education

High school diploma

Healthcare/Social work coursework

Job description

Socket.dev is seeking a Patient Eligibility Coordinator to support patients at partner hospital facilities on weekends. You will guide uninsured or underinsured patients through Medicaid, Medicare, and ACA enrollment with empathy and clarity, coordinating with Patient Access and Case Management teams.

The role emphasizes serving vulnerable populations, staying informed about program updates, and ensuring timely, coordinated care in a busy hospital setting.