Weekend Evening Concierge - Community & Events Host

Bozzuto; Northern (KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Evening Concierge in the United States to be the first greeting for prospects and residents, delivering stellar first impressions and building ongoing relationships. You will personalize every interaction and know customers' names and preferences, including four-legged ones.

You will handle front desk logistics, plan engaging resident events, encourage positive reviews, and maintain logs while supporting social media engagement; weekend/evening shifts apply.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!).

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Excellent communication

Professional appearance

Customer-focused

Heavy lifting up to 25 lbs

Job description

Bozzuto is seeking a Weekend Evening Concierge in the United States to be the first greeting for prospects and residents, delivering stellar first impressions and building ongoing relationships. You will personalize every interaction and know customers' names and preferences, including four-legged ones.

You will handle front desk logistics, plan engaging resident events, encourage positive reviews, and maintain logs while supporting social media engagement; weekend/evening shifts apply.