Weekend Evening Concierge — Build Welcoming Communities

Bozzuto; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto in Washington, DC is seeking a Weekend Evening Concierge to be the first greeting for residents and prospects, building positive relationships and personalizing every interaction, including knowing the names and favorites of all customers (and their four‑legged family members).

You will solve problems, plan engaging events, nurture brand loyalty, create social media buzz, encourage reviews, and meticulously organize front desk logs, packages, and reservations, with weekend or evening

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel environments
• Outstanding communication skills, both written and verbal
• Sharp professional appearance
• Eye for detail and anticipation of customer needs
• Customer-focused mentality
• Ability to lift up to 25 pounds (physical requirement)

Responsibilities

• Solve problems and provide timely assistance to residents and prospects with care
• Plan meaningful events and activities to engage residents and foster community
• Build brand loyalty by ensuring a consistently positive experience in the community
• Generate awareness, interest and excitement via social media
• Encourage customers to write reviews on social networks
• Obessively organize front desk logs, package rooms, club room reservations and freight elevators
• Work weekends or evenings depending on the shift

Skills

Communication

Professional appearance

Detail oriented

Customer focused

Physical stamina

Job description

Bozzuto in Washington, DC is seeking a Weekend Evening Concierge to be the first greeting for residents and prospects, building positive relationships and personalizing every interaction, including knowing the names and favorites of all customers (and their four‑legged family members).

You will solve problems, plan engaging events, nurture brand loyalty, create social media buzz, encourage reviews, and meticulously organize front desk logs, packages, and reservations, with weekend or evening