Weekend Outreach & Support Specialist

Project HOME; Philadelphia (Philadelphia County); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Health insurance (low costs)

Life and disability insurance

Paid parental leave

FSA

401(k) with employer matching

PTO and sabbatical leave

Wellness programs

Professional development

Job summary

Project HOME is seeking a TempSupport Staff member for the Outreach Coordination Center at the Hub of Hope in Philadelphia. You will welcome individuals experiencing homelessness, connect them to resources, and guide them toward housing, recovery, and stability.

The role emphasizes compassionate support, safety, and collaboration with outreach teams across the Concourse. Weekend shifts (Sat and Sun, 6:30 AM–2:30 PM) offer engaging, meaningful work in a community-focused environment.

Qualifications

• GED or high school diploma required.
• ServSafe certificate at time of hire or willingness to attend class within 90 days (meal site).
• Experience in behavioral health or homelessness.
• Valid driver's license.
• Basic computer literacy.
• Crisis intervention and de-escalation knowledge.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain site health and safety, log visitors, and control site access.
• Conduct rounds to ensure resident safety and building security.
• Address emergencies using de-escalation techniques and follow protocols.
• Manage residents at the site with on-call support as needed.
• Answer calls, transfer messages, and document shift notes.
• Engage residents respectfully and facilitate recovery activities.
• Attend meetings and assist with administrative duties.
• Provide kitchen support and meal service when required.
• Assist with medication monitoring per policy.

Skills

Communication skills

Crisis de-escalation

Team collaboration

Computer basics

Interpersonal skills

Education

GED or high school diploma

Job description

Project HOME is seeking a TempSupport Staff member for the Outreach Coordination Center at the Hub of Hope in Philadelphia. You will welcome individuals experiencing homelessness, connect them to resources, and guide them toward housing, recovery, and stability.

The role emphasizes compassionate support, safety, and collaboration with outreach teams across the Concourse. Weekend shifts (Sat and Sun, 6:30 AM–2:30 PM) offer engaging, meaningful work in a community-focused environment.