Afternoon Bag Check & Guest Support Associate

Project HOME; Philadelphia (Philadelphia County); Presencial; USD 21.000 - 29.000; A tiempo parcial

Descripción de la vacante

Project HOME is seeking a Bag Check/Support Staff member for the Hub of Hope in Philadelphia. The role supports guests experiencing homelessness by ensuring safety, guiding to services, and connecting them with housing, recovery, and stability opportunities.

Shift is 2PM–7PM, Monday–Friday, with compensation of $18.15 per hour. Responsibilities include site health, documentation, resident engagement, and administrative tasks within a caring, dignified environment.

Formación

• GED or high school diploma required.
• For sites with meal service, ServSafe certificate at time of hire or willingness to attend class and pass test within the first 90 days.
• Experience working in behavioral health and/or homelessness.
• Valid Driver's license
• Basic computer/technology literacy
• Knowledge of crisis intervention and de-escalation
• Good communication skills, both verbally and in writing, Excellent interpersonal skills to work collaboratively with all levels of staff and residents.

Responsabilidades

• Maintain Site Health & Safety by controlling access, logging visitors, and logging deliveries.
• Conduct and document rounds to ensure safety and security; manage emergencies with on-call support.
• Engage residents and guests, build respectful relationships, and support recovery and community building activities.
• Attend meetings and training; assist with general administrative duties (faxing, copying, mailing, flyers).
• Support kitchen operations when meals are served; maintain kitchen cleanliness and cleanup.
• Assist residents with medication monitoring per policy and site protocols.

Conocimientos

Clear communication

Crisis intervention

Computer literacy

Interpersonal skills

Educación

GED or high school diploma

Herramientas

ServSafe certificate

Descripción del empleo

Project HOME is seeking a Bag Check/Support Staff member for the Hub of Hope in Philadelphia. The role supports guests experiencing homelessness by ensuring safety, guiding to services, and connecting them with housing, recovery, and stability opportunities.

Shift is 2PM–7PM, Monday–Friday, with compensation of $18.15 per hour. Responsibilities include site health, documentation, resident engagement, and administrative tasks within a caring, dignified environment.