Hope Hub Front Desk & Safety Support (2–7pm)

Project-Home; Philadelphia (Philadelphia County); On-site; USD 21,000 - 29,000; Part time

Job summary

Project HOME is seeking a Bag Check/Support Staff member for the Hub of Hope located at 1431 S. John F. Kennedy Blvd., Philadelphia, PA 19102.

The role supports welcoming guests experiencing homelessness, connecting them to resources and guiding pathways toward housing, recovery, and stability. The position runs Monday through Friday, 2PM to 7PM, at $18.15 per hour. Responsibilities include maintaining site health and safety, handling visitor access, documenting rounds, de-escalation during

Qualifications

• GED or high school diploma required.
• ServSafe certification at time of hire or within 90 days.
• Experience in behavioral health and/or homelessness.
• Valid driver’s license.
• Basic computer literacy.
• Knowledge of crisis intervention and de-escalation.
• Excellent verbal and written communication and strong interpersonal skills.

Responsibilities

• Maintain site health & safety, control access, log visitors and deliveries.
• Answer calls, take messages, and document shift information.
• Engage with residents, support recovery and community-building activities.
• Attend meetings and perform general administrative duties.
• Kitchen support and/or medication monitoring duties as designated on site.

Skills

Crisis intervention

Communication skills

Interpersonal skills

Education

GED or high school diploma

Tools

ServSafe certification

Job description

Project HOME is seeking a Bag Check/Support Staff member for the Hub of Hope located at 1431 S. John F. Kennedy Blvd., Philadelphia, PA 19102.

The role supports welcoming guests experiencing homelessness, connecting them to resources and guiding pathways toward housing, recovery, and stability. The position runs Monday through Friday, 2PM to 7PM, at $18.15 per hour. Responsibilities include maintaining site health and safety, handling visitor access, documenting rounds, de-escalation during