Weekend Operations Supervisor - E-Commerce Fulfillment

Metro Supply Chain Group; Columbus (OH); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

Wellness programs with 401k company-m

Company match

Job summary

Metro Supply Chain Group is seeking a Weekend Shift Supervisor in Columbus, OH to lead health and safety, operational performance, customer relations, and people development. The role requires ecommerce experience and strong leadership to drive efficiency on Friday–Sunday 1st shift.

You will schedule labor, monitor performance, coach staff, and maintain strong client relationships while ensuring safety and quality standards across the facility.

Qualifications

• Five years distribution experience (3PL experience would be an asset).
• At least two years supervisory experience, preferably in a 3PL Operations role.
• Proficiency with Warehouse Management Systems (WMS).
• Computer literacy in MS software.
• Exemplary attendance and punctuality.

Responsibilities

• Schedule labor requirements for the shift to meet production goals within budgeted costs.
• Complete shift briefings to communicate information to all employees.
• Assign and follow up with operators on task durations and time estimates.
• Ensure correct order sequences are picked based on priority shipments and customers.
• Hold team members accountable for proper picking/packing and quality standards.
• Monitor and report KPI/KAIs for the shift.
• Approve labor hours daily using company policies and ensure correct payment.
• Provide daily coaching and performance feedback with documentation.
• Maintain strong relationships with customers and understand service requirements.
• Maintain a clean and safe work environment.
• Fulfill supervisor duties under applicable health and safety laws.
• Track and improve KPIs related to operational efficiency, quality, and safety.
• Take on additional related responsibilities as needed.

Skills

Leadership

Warehouse operations

Communication

Time management

Problem solving

Tools

Warehouse Management Systems (WMS)

MS Office

Data entry software

Job description

Metro Supply Chain Group is seeking a Weekend Shift Supervisor in Columbus, OH to lead health and safety, operational performance, customer relations, and people development. The role requires ecommerce experience and strong leadership to drive efficiency on Friday–Sunday 1st shift.

You will schedule labor, monitor performance, coach staff, and maintain strong client relationships while ensuring safety and quality standards across the facility.