Weekend Warehouse Supervisor — E‑commerce & KPI Leader

Metro Supply Chain Holdings Usa Inc; Columbus (OH); On-site; USD 70,000 - 80,000; Full time

Job summary

Metro Supply Chain Holdings Usa Inc is seeking a weekend shift Supervisor in Columbus, OH, to lead the operations on the Friday–Sunday first shift. The role focuses on safety, performance, customer relations, and people development, with a strong emphasis on E‑commerce experience and efficient labor planning.

You will supervise warehouse staff, manage tasks, and drive KPI improvements, while ensuring a compliant, safe, and productive environment.

Qualifications

• Five (5) years distribution experience (3PL experience would be an asset).
• At least two (2) years supervisory experience, preferably in a 3PL Operations role.
• Computer literacy in MS software.

Responsibilities

• Schedule labor requirements for the shift to meet production goals within budget.
• Complete shift briefings to communicate information to all employees.
• Assign and follow up with operators on task durations and completion times.
• Ensure order sequences are picked based on priority shipments and customers, reducing driver wait times.
• Hold team members accountable for proper picking/packing procedures and meet quality standards.
• Monitor, analyze and report daily/weekly KPI performance for the shift.
• Approve all labor hours daily using company policies and ensure accurate records for payroll.
• Provide daily feedback and conduct performance appraisals; manage disciplinary actions with documentation.
• Maintain safe, clean work environment and strong customer relations.
• Monitor KPI/KAIs related to efficiency, quality and safety; take on additional related responsibilities as needed.

Skills

Distribution experience

Supervisory experience

Attendance & punctuality

MS Office proficiency

Customer service

Tools

Microsoft Office

Warehouse Management Systems (WMS)

Job description

Metro Supply Chain Holdings Usa Inc is seeking a weekend shift Supervisor in Columbus, OH, to lead the operations on the Friday–Sunday first shift. The role focuses on safety, performance, customer relations, and people development, with a strong emphasis on E‑commerce experience and efficient labor planning.

You will supervise warehouse staff, manage tasks, and drive KPI improvements, while ensuring a compliant, safe, and productive environment.