Weekend Operations Specialist

Backhaul Direct; Indianapolis (IN); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Backhaul Direct is seeking a Weekend Operations Specialist to own weekend and after-hours coverage. You’ll coordinate with carriers, customers, and internal teams to keep freight moving, protect service commitments, and quickly resolve issues.

You will work remotely on weekends, with in-office hours on select weekdays, ensuring dependable coverage and precise operational records. Strong communication and independent work ethics are essential.

Qualifications

• 3–5 years in transportation, logistics, freight brokerage, or related field.
• Experience managing carrier and customer relationships in fast-paced ops.
• Knowledge of driver vetting and transportation compliance.
• Strong judgment and problem-solving; know when to escalate.
• Clear written and verbal communication.
• Detail-oriented, organized, and follow-through.
• Able to work remotely from home without supervision.

Responsibilities

• Serve as primary contact for weekend and after-hours coverage.
• Coordinate scheduling, load status, and service with carriers and customers.
• Book loads, cover bounced loads, and secure replacement capacity.
• Monitor active freight and provide timely updates.
• Vet drivers for compliance before assigning or covering loads.
• Escalate unresolved issues with context and next steps.
• Maintain accurate records of communications and decisions.
• Work independently during remote shifts with accountability.

Skills

Carrier management

Customer relationships

Driver vetting & compliance

Problem solving

Written & verbal communication

Attention to detail

Independent remote work

Organization & follow-through

Job description

The Weekend Operations Specialist owns Backhaul Direct's weekend and after-hours coverage. This role coordinates with carriers, customers, and our internal teams to maintain reliable freight movement, protect service commitments, and respond quickly when operational issues arise.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for weekend and after-hours operational coverage.
• Coordinate with carriers, customers, and our internal teams regarding scheduling, load status, and service needs.
• Book loads, cover bounced loads, and secure replacement capacity when scheduled coverage falls through.
• Monitor active freight, communicate timely updates, and take ownership of issues through resolution.
• Vet drivers by applying a working knowledge of applicable transportation compliance requirements and verifying eligibility before assigning or covering loads.
• Escalate issues promptly when a resolution is not foreseeable, providing clear context and relevant details to support next steps.
• Maintain accurate operational records and document key communications, decisions, and exceptions.
• Work independently during remote shifts while remaining responsive, dependable, and accountable for assigned coverage.

QUALIFICATIONS

• 3-5 years of transportation, logistics, freight brokerage, or related industry experience preferred.
• Demonstrated ability to manage carrier and customer relationships in a fast-paced operating environment.
• Working knowledge of driver-vetting practices and transportation compliance requirements.
• Strong judgment, problem-solving skills, and the ability to recognize when escalation is necessary.
• Clear, professional written and verbal communication skills.
• Strong attention to detail, organization, and follow-through.
• Must be trustworthy and capable of working independently, particularly from home without direct supervision.

SCHEDULE EXPECTATIONS

This is a full-time position scheduled from 8:00 AM to 6:00 PM. The employee works in office on Fridays and Mondays, and remotely on Saturdays and Sundays. Consistent availability and dependable coverage throughout all scheduled hours are essential.