Weekend Night Client Service Specialist (Fri-Sun)

Crane Worldwide Logistics LLC; Buckeye (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Crane Worldwide Logistics LLC in Buckeye, AZ is seeking a Sr. Client Service Specialist for the weekend night shift (Friday–Sunday, 5:00pm–5:30am). This on-site role focuses on handling client inquiries, order issues and service resolutions to keep shipments moving smoothly.

The ideal candidate has a high school diploma or GED, 2–4 years in client service, and strong problem solving and multitasking skills. Join a team with comprehensive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED and 2–4 years in client service.
• Strong problem solving and communication skills are essential.
• Ability to multitask and document interactions accurately.

Responsibilities

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Records consistent problem areas.
• Resolves issues with orders, delivery dates or service.
• Determines root cause, explains solutions, expedites corrections and follows up to ensure resolution.
• Responses are predominately routine but may require deviation from standard procedures.
• Other duties as assigned.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

Crane Worldwide Logistics LLC in Buckeye, AZ is seeking a Sr. Client Service Specialist for the weekend night shift (Friday–Sunday, 5:00pm–5:30am). This on-site role focuses on handling client inquiries, order issues and service resolutions to keep shipments moving smoothly.

The ideal candidate has a high school diploma or GED, 2–4 years in client service, and strong problem solving and multitasking skills. Join a team with comprehensive benefits and opportunities for growth.